We would love you to contact us please email us at the address below

you can also message us via our social media accounts.

info@ladykjewellery.com Kendal England UK

Frequently asked questions.

How soon will my order be shipped?

All orders are shipped the next working day.

How much is shipping?

Orders under £50 shipping is £2.99 within the UK

Orders £50+ Shipping is FREE

Do you ship overseas?

Yes, we do ship overseas if the country you would like your order shipped to is not included please contact us at info@ladykjewellery.com and we can quote for shipping to your country.

How do I return an item?

Any returns must be sent back to us within 14 working days. Please contact us at info@ladykjewellery.com if you wish to return an item and we will provide you with our returns address.

Please note due to hygiene reasons earrings are non-returnable.

Can I return earrings?

Sorry for hygiene reasons we can't accept returned earrings.

Is the jewellery hallmarked?

We hallmark all jewellery above the specified weight thresholds which are 1 gram for gold, 7.78 grams for silver, 0.5 grams for platinum and 1 gram for palladium. 

View the assay office dealer notice

Do you do commissions?

Yes, we do offer a commission service all of our jewellery can be made in a rose or yellow gold overlay please contact us with the piece you require and we can arrange this for you it usually takes 7-10 days,

If you have a project in mind email your ideas to info@ladykjewellery.com and we can help you create a unique one-off piece of jewellery.

Other questions?

Send an email to info@ladykjewellery.com and we will get back to you.

For a faster response to questions message us via facebook