Frequently asked questions.
How soon will my order be shipped?
All orders are shipped the next working day.
How much is shipping?
Orders under £50 shipping costs £2.99 within the UK
Orders £50+ Shipping is FREE
Orders under £100 shipping costs £9.99
Orders +£100+ Shipping is FREE
Do you ship overseas?
Yes, we do ship overseas if the country you would like your order shipped to is not included please contact us at and we can quote for shipping to your country.
How do I return an item?
Any returns must be sent back to us within 14 working days. Please contact us at if you wish to return an item and we will provide you with our returns address.
Please note due to hygiene reasons earrings are non-returnable.
Can I return earrings?
Sorry for hygiene reasons we can't accept returned earrings.
Is the jewellery hallmarked?
We hallmark all jewellery above the specified weight thresholds which are 1 gram for gold, 7.78 grams for silver, 0.5 grams for platinum and 1 gram for palladium.
View the assay office dealer notice
Do you do commissions?
Yes, we do offer a commission service all of our jewellery can be made in a rose or yellow gold overlay please contact us with the piece you require and we can arrange this for you it usually takes 7-10 days,
If you have a project in mind email your ideas to and we can help you create a unique one-off piece of jewellery.
Send an email to and we will get back to you.
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